Seven Myths About Quality Management Systems, Debunked
The use of Quality Management Solutions can be traced to the beginning of the industrial revolution. The standards were simple, preventive practices that were implemented then. These preventive practices included responses to common problems, for instance, ensuring changes are communicated to everyone who needs to know about the change, and attacking the cause of a problem, not just the symptom.
Here are the 7 myths related to the qms system which need to be busted to better avail the benefits of it:
#1 Excessive documentation and paperwork On the contrary, the quality management process requires only six documented procedures, enough to provide transparency, structure, and confidence to the organization, its customers, as well its employees. Further, the number of documented procedures completely depends upon the organization’s size, types of activities, and operational requirement. A lot of documentation can, in fact, lower the management’s system value to the organization and its clients and must be considered unprofitable.
#2 Lesser flexibility and innovation During the implementation of Quality Management System, every organization will have to make certain decisions that will give them the flexibility when needed, at the same time providing enough structure to ensure good discipline where it is needed the most.
#3 QMS not a mandate everywhere; therefore, my organization doesn’t need it Quality Management system standards contain a collection of best practices that have evolved over the last two centuries. Such systems provide a pragmatic, systematic methodology for organizations, helping them achieve results for themselves and their customers. An authorized certification by an internationally recognized accreditation body will verify the successful adoption of the embedded preventive practices and will foster confidence in customers and stakeholders alike.
#4 Choice between cloud services and on-premise document management deployment The cloud enables businesses with new options and agility related to deploying technology, but on-site software solutions are still dominant in the deployment model and continue to provide important benefits. However, it’s possible to enjoy the best of both worlds. Organizations can leverage their existing on-premise technology investments and take advantage of cloud-based solutions that augment current systems, and do so without significant capital investment and incremental resources to support it. In fact, according to a research more than 60% of businesses are planning to implement a hybrid cloud model – which is a combination of cloud and on-premise deployments.
#5 QMS only designed for large companies - not small businesses. Document management systems have historically been expensive, complicated products that require extensive IT services and support, which generally made them inaccessible to small businesses. As a result, many smaller companies still employ archaic processes for managing their documentation and related processes, which inevitably leads to loss of data, productivity, and most importantly, money.
# 6 QMS certification is only apt for manufacturing companies No, QMS applies to all industries and is all inclusive. All organizations can benefit from a process-driven, customer-focused, continuous-improvement philosophy as evidenced through a quality management system framework that assists the organization in making business improvements and achieving improved customer satisfaction. When implemented properly, an organization should see improvements in business processes and happier customers.
#7 Quality Management System certifications cost a ton Several studies have indicated that preventing a problem is less expensive than dealing with the consequences after a problem occurs. Higher expenditure associated with management systems often arise from an organization’s failure to take control of the completed management system. Through these 7 myths about the QMS, we now know what to believe and what to ignore. The quality management system is a management tool which has perhaps, stood unused for some time. With little maintenance and fine tuning it can once again become a top generator of improvements in our organization.
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