Why adopting a Quality Management System is worth your time, energy and money.
Success of a business can never be accidental. A business is successful because people work in accordance with a straightforward system.
The working techniques of every business is different and that is natural and perfectly acceptable. However, it is important that each business finds a method of doing every process well, also, when a chosen method has been established, keep repeating it until an even better method is found and established.
This is the purpose of creating a quality management system in any way that works for your business. It can be anything from a series of checklists, a company manual, or a fully documented system complying with ISO 9001.