We wanted to know how to best serve our clients.
In an anonymous survey, we asked 50,000 quality managers and business owners how they use their quality management and what their biggest quality pain-points are.
The answers were surprising.
Which best represents your expectation of your Quality Management System?
You have committed significant time, money and resources into your quality management. Derive real value from that investment with QMSC cloud-based quality management software:
Experience improved access to relevant information from your customer to suppliers.
Reduce lost revenue with automatic algorithmic problem reporting; and ensure compliance through event-driven workflows, notifications of activities, training and documentation.
Simplify certification and compliance for businesses of all scales with our end-to-end approach for quality management.
What are the pain points in your business?
The data is clear. Document management, employee training, and non-conformances exhibit the most hurdles in any quality system. But they shouldn't. These processes are some of the most crucial to an effective management system. QMSC has best practice solutions to help. Read more here:
Prevent use of wrong documents / incorrect procedures or revision / improve low employee engagement problems
Fix non-conformance problems / get NCR’s closed / repeat NCR problems / eliminate supplier non-conforming shipments
What are your challenges during customer audits?
The data point on the right is telling.
Your customer's Supplier Quality Auditor has a powerful voice in selecting you as their top supplier. They may even be the final decision maker.
What message are you sending with stacks of records, word documents and spread sheets? Innovative and in control? Or antiquated and reactive?
In this competitive environment, 'the way it's always been done' is no longer good enough.
The Supplier Quality professional who audits you, also audits your competition. It's not adequate to just meet the requirements, you have to stand apart. You're being graded against other businesses.
Would you keep your QMS if your top customers did not require you to have one?
Organizations must adapt to remain relevant, competitive, and profitable. In regulated industries such as Oil & Gas, Automotive, Aerospace or Medical Device Manufacturing & Pharmaceutics, demonstrate your commitment to quality with simple and robust cloud-based quality management.
QMSC QMS help you accomplish this and more with single click status of every aspect of your quality system.